Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
1. What data do we collect?
Bedford Worldwide Ltd collects the following data:
- Personal identification information
- Full name
- Email address
- Phone number
- Country of residence
- Currency of purchase
- Purchase history (gifts given)
- Redemption history (gifts received)
- Booking history
- Account balance
- Date of customer account creation
At the time of booking Bedford Worldwide Ltd will display a list of form fields to collect additional personal identification information not listed above. This information is required by the experience supplier who will deliver the end service. Bedford Worldwide Ltd securely passes this data to the supplier and does not store any personal identification information other than that listed above.
2. How do we collect your data?
You directly provide Bedford Worldwide Ltd with most of the data we collect. We collect data and process data when you:
- Create an account online or place an order for any of our products.
- Voluntarily complete a customer survey, join our mailing list or provide feedback on any of our message boards or via email.
- Use or view our website via your browser's cookies.
- You were given a gift voucher.
Bedford Worldwide Ltd may also receive your data indirectly from the following sources:
- Someone who has placed an order under your name
- You were sent a gift voucher with your personal identification information.
- A booking under your name with your personal identification information.
3. How will we use your data?
Bedford Worldwide Ltd collects your data so that we can:
- Process your order.
- Process your booking.
- Manage your account.
- Send the required information to the individual supplier who will deliver the experience.
- Email you with special offers on other products and services we think you might like.
When Bedford Worldwide Ltd processes your order, it may send your data to, and also use the resulting information from credit reference agencies to prevent fraudulent purchases.
4. How will we store your data?
Bedford Worldwide Ltd securely stores your data at AWS, Amazon Web Services.
We will retain your information for as long as a Bedford Worldwide Ltd account is active or as necessary to comply with our legal obligations, resolve issues and address queries.
If you no longer wish to use our site, you may request that your account be deactivated and data be deleted by contacting info@clutha-international.com.
5. Marketing
Bedford Worldwide Ltd would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Bedford Worldwide Ltd from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please contact us here.
6. What are your data protection rights?
Bedford Worldwide Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access - You have the right to request Bedford Worldwide Ltd for copies of your personal data. We may charge you a small fee for this service.
The right to rectification - You have the right to request that Bedford Worldwide Ltd correct any information you believe is inaccurate. You also have the right to request Bedford Worldwide Ltd to complete information you believe is incomplete.
The right to erasure - You have the right to request that Bedford Worldwide Ltd erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that Bedford Worldwide Ltd restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to Bedford Worldwide Ltd processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that Bedford Worldwide Ltd transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@clutha-international.com
7. Privacy policies of other websites
The Bedford Worldwide Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
8. Changes to our privacy policy
Bedford Worldwide Ltd keeps its privacy policy under regular review and places any updates on this web page.
9. How to contact us
If you have any questions about this privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@clutha-international.com
10. How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Bedford Worldwide Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.